Expert’s Assistant chat

Customer: Hi, I am driving and need urgent help. I’ve been hacked twice in one week, and people are receiving emails from my Gmail account. I need a customer service agent to contact me at . Thank you.
JA: Thank you for sharing those details. Having your Gmail account compromised twice in one week sounds very stressful. Can you tell me what device and operating system you usually use to access your Gmail (for example, iPhone with iOS, Android phone, Windows PC, or Mac)?Customer: This situation is affecting my friends, family, and my Rotary club, where I am the new president. It’s an inconvenience all around.
JA: I appreciate you explaining how widespread the impact has been. When you access your Gmail, do you typically use the Gmail app, a web browser (like Chrome or Safari), or an email program (like Outlook or Apple Mail)?
Customer: I use the Gmail app on my iPhone 17 or from my PC laptop. My first thought is that I need to create a new Gmail account. I have another address linked to my main account. Your guidance would be welcome again. I am driving, so it’s hard for me to read. If someone could kindly call me at to guide me through the changes, I would appreciate it. I won’t be home until after 5 PM, and I assume