Expert’s Assistant chat

Customer: How do I get my emails back?
JA: I understand you’re trying to recover access to your emails. Could you let me know which email service or provider you are using (for example, Gmail, Yahoo, Outlook, etc.)?Customer: I’m using a Yahoo email.
JA: Thank you for sharing the details. The Email Technician will assist with your Yahoo email recovery. Here’s what I’ll inform them:
1. You can’t access your Yahoo emails.
2. You want to recover lost emails.
Is there anything else the Email Technician should know before I connect you?Customer: No.
JA: Thank you for providing the details. How would you like to connect with the Technician – via phone call or online chat?
Customer: Online.